Reminder: respect for customers, enough to buy goods, please be sure to read "return policy", related to your after-sale problems can be satisfactorily resolved! Enough to buy goods, that is, you have read, and recognized the shop and your "agreement", and thereafter all after-sale problems will be in accordance with the "agreed" treatment.
Please the customer must believe: product quality problems, we also worry than you, we not to deliberately sell the products in question to you, as long as the mutual friendly negotiation problem can always be solved, please no sincerity to do business and over buyers or do not agree with our policy buyers do not buy enough. Thank you!
We have always been good faith management, seeking win-win cooperation, I hope you and I together to become rich!
First, the basic conditions of exchange
Before you return your application, please verify that the following two basic requirements are met:
1., the exchange of new products must be complete packaging, the appearance of products without damage, does not affect the two sales.
2. within a specified time limit, the application for return shall be made without exceeding the stipulated time and shall not be exchanged or returned.
Goods in the following circumstances, will affect the two sale, will not be returned:
A. once opened and unable to recover goods (such as packaging is not complete, except the product quality) of the two sale;
B. goods and accessories are worn, damaged, used traces, the two sale, not returned;
C. goods have been used, man-made damage, signs removal, engraving or other damaged goods will not be returned;
D. all the reserved goods have special sizes, special logo and other customized products, but will not be exchanged.
When the goods are signed for second days, the counting time shall be calculated on the date of receipt of the goods.
Two, return the rule
No reason to return (refundable or exchangeable) within 7 days
Within 7 days after receipt of the goods, in meeting the above "one, return basic premise" premise, can apply for "7 days without reason return" service.
Suitable for products: all our products do not contain customized products (according to the terms of custom contract processing)
There are 3 kinds of exchange methods:
Apply for refund of the return, according to the price of your order to calculate the amount of refund.
The replacement of the same model, the new digital products, due to price change, the replacement of the same model (the same specifications and colors of different products, belong to the same type of goods) new, replacement only according to your order price, this shop does not make up the difference, namely the replacement number and the same number of return.
Replace the new products which are available in our store (not the same type or the same type) and calculate the value of return according to the price you ordered, and replace the new product at the current price.
15 days package exchange (no refund, exchange goods)
There are 2 kinds of conditional exchange methods:
The replacement of the same model, the new digital products, due to price change, the replacement of the same model (the same specifications and colors of different products, belong to the same type of goods) new, replacement only according to your order price, this shop does not make up the difference, namely the replacement number and the same number of return.
Replacement of other new products which are not the same or the same type as the store, according to the price of your order, the value of the return shall be calculated and replaced with the current price of the new product.
4, 30 days later, do not refund (do not return, do not exchange goods), you can apply for repurchase of our store
Due to the digital accessories FMCG, product design innovation, product price fluctuations, so no matter for He Yuanyin (including your subjective reason is not satisfied or not love, not selling products, product quality problems etc.) whether you are old customers and new customers, orders for more than 30 days, the store will not be returned don't change, but you can make the store repurchase application, this shop will determine whether the repurchase of products according to product market sales and distributors demand.
Suitable for products: all our products do not contain customized products (according to the terms of custom contract processing)
There are 2 ways to buy back:
Please verify all repurchase products must be new, complete package, product appearance without damage, does not affect the two sales, if the product is damaged, abrasion, be used to trace the two sale, repurchase party shall have the right to return products or reduce the repurchase price.
We will promptly recommend the products you ordered to other distributors. If distributors need these products, we will actively promote the success of the repurchase transaction. The repurchase price will be discussed by you and the distributors.
As a case, the article can not be carried out, the shop can also determine whether the buy back product according to the product market conditions, to determine if the repurchase, shop will be the current selling price of the product (the lowest price of the shop online is the third step basis) 20 percent off repurchase, freight each bear half.